FAQ

Default solution folder, feel free to edit or delete it.

How do I make my site faster?
The issue here is not the speed of the theme. The theme itself is incredibly fast and has been benchmarked to be as fast as all the leading WordPress th...
Tue, 2 Jun, 2015 at 12:28 PM
Layerslider is asking for a purchase key
Despite the notice, you do not need to enter a key for LayerSlider. We purchase an extended license for the plugin on your behalf. You can safely ignore...
Tue, 2 Jun, 2015 at 12:30 PM
Why can't I add any more items to my menu?
This is not a theme bug. It's an issue with your host. Usually, you need to get your host to increase the “max_input_vars” to a much bi...
Tue, 28 Jul, 2015 at 10:28 AM
How do I add images to the Mega Menu?
 1. Upload the desired image within Media > Add New. Ours is 280 x 200. Note the URL of the uploaded image. 2) Next, Go to Appearance &...
Tue, 8 Sep, 2015 at 1:25 PM
Support vs. Customizations
  There is a fine line between theme support and theme customizations, and everyone has a different idea of what each entails. While we’re happy to help yo...
Mon, 6 Aug, 2018 at 11:30 AM
I get the following error installing plugins "The remote plugin package consists of more than one file, but the files are not packaged in a folder"
This happens on some hosts who block installing plugins from within the theme folder. If this happens you'll need to manually upload the plugins which ...
Fri, 30 Oct, 2015 at 9:07 AM
My site won't load and I see a white screen - what do I do?
This is known as the "White Screen of Death" and is most likely caused by a lack of memory on your host. Increasing the Memory Limit Fir...
Sun, 3 Jan, 2016 at 1:55 PM
My Google Maps have stopped working - how do I fix it?
NOTE: This only applies to customers having issues with creating websites with our themes AFTER June 22 2016 using the following CommerceGurus Th...
Fri, 19 Aug, 2016 at 10:39 PM